
Absence/Payment/Sick Policy for Group Classes
We are proud to be part of your child's development! To make sure that your child continues to enjoy the benefits of being part of her classes, kindly read the absence and payment policy.
- If we cancel class, either a make-up class will be scheduled or refunds will be issued. However, no refunds are issued if a child does not come to scheduled class/lessons.​
- There are no make-up classes, but you may attend a different class day *if there is room.​
- Payment for each session is due on or before the first scheduled class.​
- Refunds for a session (not including classes that have already happened), will be given up to two weeks after the session has begun. Otherwise, a credit for future classes/lessons will be issued.
- ​Anyone who has a fever greater than 100 degrees is asked to stay home until fever free for at least 24 hours
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​Attendance & Payment Policy for Private Lessons
We appreciate you choosing our studio for your child’s private lesson instructions!
Just as we value your time, our instructors’ time is also valuable. We want to ensure that your children are receiving consistent, quality lessons so that they may grow in their chosen instrument while providing our instructors with reliable compensation for their time and work. Please read the payment and attendance policy for private lessons and let us know if you have any questions or concerns.
Payment
You are paying not only to receive one-on-one instruction, but also to reserve your instructor’s time slot on the day of your choosing. Lessons are $40 for a half-hour, $60 for 45 minutes and $80 for an hour lesson. Unless the studio is closed for a holiday, parents will pay for 4 weeks of lessons at the first lesson of any given month. If there is a 5th week in any month, it will be used for make-up lessons (if any have been missed). If no lessons have been missed, you may choose whether to pay for a 5th week or skip that week of lessons.
For students taking four 30-minute lessons, the fee would be $160 per month. 45-minute lessons are $240 monthly, and 60-minute lessons are $320 per month. Our studio uses a program called Noto for billing and scheduling. You will receive an email invite to their portal through which you will be able to view your account, communicate with your teacher and pay your tuition. Every family who takes private lessons at the studio is required to pay through this secure portal.
Payments are to be made by the first lesson of each month.
Payments made after the 15th of the month will incur a $10 late fee. There has been confusion in the past regarding timing of payment if the number of lessons owed isn’t clear (due to missed days, vacations, etc.). *Unless your child will not be receiving any lessons in a particular month, payment will be due on time, and we will be happy to forward any credits owed to the next month (if applicable).
Credits
If the student has an excused absence, instructors will offer a make-up lesson. If their instructor cannot offer a make-up lesson, the student will be given a lesson credit for the following month. Credits will be automatically deducted from your tuition on your Noto account.
Absences
Parents/caregivers of students must give 24-hour notice of an absence to be offered a make-up lesson. If the absence is due to sickness (whether under 24-hours or not), a make-up lesson will be offered but not a credit. Students will be offered 5 make-up lessons during the year. If lessons are missed following the 5 make-ups, the regular fee will apply. When adequate notice is not given, the student will be charged for the scheduled time and the make-up lesson forfeited. Same day cancellations and no-shows will be charged.
Playroom
We’re happy to offer our playroom for siblings while your child is in their lesson. We kindly ask that you tidy any toys when the lesson is finished so other families may enjoy it.
Thank you for bringing your children to Ms. Libby’s studio. We love being a part of their music journey!
Thank you,
Ms. Libby’s Music Class Staff
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Privacy Policy
No Mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Please feel free to contact us with any concerns or questions!